There exists an especially frustrating problem on some linux distributions where audio will simply not play. The lack of audio playing can mean that you're also not able to watch videos, even completely without audio! Most recently, I installed Ubuntu 17.04 to find that I was unable to listen to music or even watch Youtube videos with subtitles. That's untenable, and a complete deal-breaker for most people (for obvious reason).
So, what's really happening here is that your user isn't in the audio group. Because they're not in the audio group, videos which contain audio (i.e all video file formats) are simply not allowed to play! Why users aren't de facto members of the audio group, especially on Linux, is completely lost on me. But, it's enough information to fix the problem thankfully.
(Optional) A Quick Rundown on Groups
For the uninitiated; Linux has two essential components of its security system: groups and users. Users are added to groups to give them certain privileges. So, since your user is NOT a member of the audio group, you cannot play audio.
The fix for this couldn't be easier. You need to run the following command:
sudo usermod -a -G groupName userName